Flow Manager (FM)
Manage and optimise the flow of work across your organisation. A practical course for those responsible for cross-team delivery.
formats
in-person · online
level
Practitioner
duration
2 days · 4 x ½ days
certification
FM
language
EN
price from
€1,295
→ Who is this course for?
→
Managers and team leads directly accountable for cross-team delivery performance
→
Scrum Masters and coaches who need to understand the manager's perspective in Kanban organisations
→
Anyone accountable for the speed and predictability of a product or service delivery stream
→
Kanban practitioners taking on broader responsibility for flow across a system or value stream
→
Operations leads who want to connect team-level metrics to organisational outcomes
→
Those wanting to formalise their understanding of flow management with a Kanban University credential
→ Who is this course for?
→
Managers and team leads directly accountable for cross-team delivery performance
→
Operations leads who want to connect team-level metrics to organisational outcomes
→
Kanban practitioners taking on broader responsibility for flow across a system or value stream
→
Anyone accountable for the speed and predictability of a product or service delivery stream
→
Scrum Masters and coaches who need to understand the manager's perspective in Kanban organisations
→
Those wanting to formalise their understanding of flow management with a Kanban University credential
✓ What you will learn
→
The specific responsibilities of a Flow Manager within a Kanban-based organisation
→
How to use visualisation and metrics to have productive conversations with teams and leadership
→
Techniques for managing demand, capacity, and prioritisation across multiple concurrent teams
→
How to identify and resolve systemic blockers that individual teams cannot fix on their own
→
How to monitor and respond to flow problems across a system — not just within a single team
→
How to create and sustain a healthy delivery pipeline at organisational level
→
How to build a culture of continuous flow improvement without imposing top-down change
→
How to report on flow performance to senior leadership in a way that drives useful decisions
? How to take this course
This course is available in three formats. All three lead to the same credential and cover the same core curriculum. The format you choose comes down to how you learn best and what fits your schedule.
Self-paced, On Demand
Work through the full curriculum on your own schedule, with trainer support on hand.
what to expect
✓
Start any time — no fixed dates, no cohort to wait for
✓
4 x 30 minute 1-to-1 trainer consultation sessions included — you're not on your own
✓
Personal exercise board to work through all design tasks at your pace
✓
Redo any section as many times as you need
✓
Return to the course as often as you want
✓
Indefinite access from the date of purchase
✓
Available in English and German
included
FLIGHT LEVELS CREDENTIAL
1-TO-1 SESSIONS
MIRO EXERCISE BOARD
indefinIte BOARD ACCESS
industry recognised certification
Online, Live
The same workshop, delivered over 4 half-days, using Google Meet and a Miro board.
what to expect
✓
Max 12 participants — smaller than in-person to maintain interaction quality
✓
Miro board for all design exercises, shared in real time
✓
Same curriculum, same simulations, same certification as in-person
✓
Great if you cannot or do not want to travel.
✓
Delivered by a certified Flight Levels Guide®
included
Flight Levels credential
all Digital materials
full Miro board ACCESS
industry recognised certification
In-Person
Two full days in a group. Hands-on, social, interactive and trainer-led.
what to expect
✓
Small cohort — max 16 participants, so everyone gets involved
✓
Hands-on board design workshops you work through in the room
✓
Real-time discussion and feedback from the trainer and the group
✓
City central venue, 9:00–17:30 both days.
✓
Delivered by a certified Flight Levels Guide®
included
Flight Levels credential
all course material
digital workbook
industry recognised certification
Not sure which fits best?
Drop us a message and we can talk it through. Most people who are close to the FL2D subject matter and working in an active organisational context get more from the live formats. Self-paced works well for independent practitioners and those building knowledge ahead of a planned initiative.
Choose Self-Paced if…
Your schedule doesn't allow two consecutive days away, or you want to revisit sections and take longer over the design work. The trainer consultation sessions mean you still get personal guidance — just on your terms rather than a fixed timetable.
Choose in-person or Online if...
You want to work through real design challenges with a live group, get immediate feedback from a trainer, and benefit from the energy of a structured two-day session. Most people find the group dynamic accelerates their learning considerably.
? How to take this course
It is available in two formats. Both lead to the same credential and cover the same core curriculum. The format you choose comes down to how you learn best and what fits your schedule.
💻
Online, Live
The same workshop, delivered over 4 half-days, using Google Meet and a Miro board.
what to expect
✓
Max 12 participants — smaller than in-person to maintain interaction quality
✓
Miro board for all design exercises, shared in real time
✓
Same curriculum, same simulations, same certification as in-person
✓
Great if you cannot or do not want to travel.
✓
Delivered by a certified trainer
included
Full credential
all Digital materials
full Miro board acceSs
industry recognised certification
🏢
In-Person
Two full days in a group. Hands-on, social, interactive and trainer-led.
what to expect
✓
Small cohort — max 16 participants, so everyone gets involved
✓
Hands-on board design workshops you work through in the room
✓
Real-time discussion and feedback from the trainer and the group
✓
City central venue, 9:00–17:30 both days.
✓
Delivered by a certified trainer
included
full credential
all course material
digital workbook
industry recognised certification
⬤ what's next